1. One-on-One Health Coaching Services

Clients are required to book the Discovery call before the coaching process commences.
The one-on-one programme requires a commitment of a minimum of 12 weeks and payment for the said period in advance.
Health outcomes depend on the actions taken by the individual as advised. Detailed guidance will be provided to optimise overall health outcomes; however, fixing specific symptoms is not the scope of this work.
There is no fixed timeline for results, as the process is guided by the body’s natural intelligence. Support will be provided as needed and deemed appropriate.
Clients may cancel or reschedule up to 2 coaching sessions by providing at least 24 hours’ notice.
Cancellations made within less than 24 hours of the session may be treated as a used session.

2. Coaching Workshops and Programmes

Payment for the programme must be made before signing up.
Additional discounts will not be offered unless publicly announced.
Completion of the course is the participant’s responsibility.
I shall not be held responsible for any individual health outcomes during these programmes. Individual results can only be achieved through one-on-one consultation.
Actions recommended in the workshop content are generally safe for participants; however, you may check with me if in doubt.
I shall not be held accountable for misinterpretation of information or actions taken based on workshop recommendations.

Refund Policy

Due to the time, preparation and personalised nature of coaching services, all purchases are non-refundable, unless otherwise specified.

Program Withdrawal
If a client chooses to discontinue a coaching program midway, no partial refunds will be issued.

Cancellation by Coach

In rare cases, where the coach needs to cancel or discontinue services,

Clients will be offered:
– A rescheduled session, OR
– A proportionate refund for unused sessions.

The decision will be made based on the health requirements of the client.

Terms & Conditions

1. Nature of Services

Health coaching services provided are lifestyle-oriented and can offer relief from several symptoms, however they are not a substitute for medical advice, diagnosis or treatment. I will guide you through the steps to become
medicine free but random, impulsive decisions are not to be taken. All
decisions to go medicine free will be based on improvement in symptoms and
doctor’s advice.

2. Client Responsibility

Clients are responsible for:
– Sharing accurate health information
– Implementing recommendations as guided by the health coach
– Consulting their physician wherever necessary, if they are on long term medication.

3. Payment

All fees must be paid in advance to confirm participation in sessions/programs.

4. Intellectual Property

All program materials, guides, videos and content are the intellectual property of [Rhituparna Mitra].
They may not be copied, distributed or resold.

5. Results Disclaimer

Individual results may vary depending on:
– Consistency of actions taken
– Lifestyle factors
– Existing health conditions
– Duration of long-term medication

6. Limitation of Liability

[Rhituparna Mitra] shall not be held liable for any direct or indirect consequences arising from the use of coaching advice.

Privacy Policy

Your privacy is important to me.

1. Information We Collect:

Name
Email address
Phone number
Health goals / lifestyle information/ Blood markers
Payment details (processed securely via third-party gateways)

2. How We Use Your Information Your data is used to:

Deliver coaching services
Communicate program updates
Share relevant wellness resources
Improve my services

3. Data Protection
I do not sell or rent your personal data or use/interpret information shared in any space outside of our work.
Reasonable security measures are used to protect your information.

4. Third-Party Services
Payments and scheduling tools may be handled by trusted third-party platforms.

5. Consent
By using this website or purchasing services, you consent to this Privacy Policy.

Delivery & Shipping Policy

Delivery of Services

Coaching services are delivered via:
– Video calls
– Online platforms such as Zoom / Google Meet
– Program materials are delivered via:
Google drive link, Private community group (if applicable)

2. Delivery Timeline

Access details will be shared within 24–48 hours of successful payment.

Medical Disclaimer

The information shared through workshops, programs, content or resources is for educational purposes only and is not intended to replace medical consultation, diagnosis or treatment. Clients are advised to consult their healthcare provider before making changes to their medical treatment.

The information shared in personalized coaching sessions is applicable only to the client in the context presented at the time of signing up. Application of information shared by me should always be verified with me for any individual in a specific health context. I shall not be held responsible for randomized trials on health and inappropriate interpretation of knowledge shared.